Cookie Policy 

This policy (“Cookie Policy”) sets out information about THOR, Inc.’s (“THOR,” “we,” “us,” “our”) use of cookies on our website at THORtravelservices.com (“Website”). It explains what cookies are and why we use them, as well as your rights to control our use of them.

What is a cookie?

A ‘cookie’ is a small data file that is stored on your device when you visit a website or perform actions while visiting a website. 

Cookies may be set by the website you are visiting ("first-party cookies") or may be set by other websites who display content on the page you are viewing ("third-party cookies"). Third-party cookies enable third-party features or functionality to be provided on or through the website you are visiting (e.g., advertising, interactive content or analytics). The cookies placed by the Website are all first-party cookies. 

Cookies can be useful because they allow a website to recognize a user’s device. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

What cookies does THOR use and why?

Strictly Necessary Cookies

This Website utilizes strictly necessary cookies that are required for basic website operation, such as to allow page navigation or site access, or to set up essential functionalities to guarantee the security and efficiency of our Website. This Website cannot function properly without these cookies. If these cookies are blocked or disabled by amending your browser settings, our Website may cease to function properly and users may experience reduced or limited functionality.  We do not accept any liability for any loss arising where strictly necessary cookies are blocked. 

We also utilize non-necessary cookies.  These cookies are used by THOR for analytical purposes, website performance improvement and/or for advertising purposes and help us provide the best user experience. These cookies are detailed below.  

Analytical / Performance cookies

Analytical or performance cookies are used to collect information about how users interact with our Website and are used to improve the Website performance and user experience. For example, we may use these cookies to count page visits, how much time a user has spent on our Website, count errors on damaged websites, or count traffic sources so we can measure and improve the performance of our Website. 

How can I manage the use of cookies

When you visit our Website, you will be prompted via our cookie banner to accept or refuse cookies. You can either accept or reject all cookies. Strictly necessary cookies cannot be rejected as they are essential to provide you with the services the Website provides.

If you choose to reject cookies, you may still use our Website but your access to some functionality and areas of the Website may be restricted. 

Removing cookies from your device

You can also delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware that by deleting cookies in this way you may also lose some saved information (e.g. saved login details, site preferences).

Blocking cookies

You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. If you do this some services and functionalities may not work properly at all. As the ways by which you can refuse cookies through your web browser controls may vary from browser to browser, you should visit your browser's help menu for more information.

Third-party providers that are displaying content on our Website via third-party cookies may at any time change their terms of service, cookie policies and other policies. To control the use of these cookies, you will need to contact the owner of that cookie, which would be the third-party provider. 

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Persistent cookies are cookies saved on your computer that are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser. For each of the cookies used on our Website we have set out the duration in the tables below. 

Cookies used by the Website

The specific types of cookies used by our Website, their duration and the purposes they perform are described in the tables below:

Strictly necessary cookies:

Analytical / performance cookies:

Contact Us 

If you have any questions about our use of cookies, please contact our Privacy Officer at privacy@travelport.com or our Legal Department at the addresses specified below:

THOR c/o Travelport
One Axis Park, 10 Hurricane Way
Langley, Berkshire SL3 8AG
United Kingdom
Attention: Legal Department
T: +44 (0) 1753 288000
F: +44 (0) 1753 288001

OR

THOR c/o Travelport
300 Galleria Parkway
Atlanta, Georgia 30039
United States of America
Attention: Legal Department
T: +1 770 563 7400
F: +1 770 563 7878

Updates to the Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Effective Date: October 7, 2025